FAQs

  • Q: Is 20Stamps real postage?

    A: Yes, stamps from 20Stamps are valid U.S. postage, and are made by an approved licensed vendor of the U.S. Postal Service. 20Stamps allows consumers and businesses to create customized postage using pictures, logos and graphics.

  • Q: How much does 20Stamps postage cost?

    A: Postage in a variety of denominations can be created for post cards, standard one-ounce cards and letters, oversized envelopes, and even Priority Mail. The total cost of your order depends on the postage value of your stamps and the number of sheets you purchase. Each sheet contains twenty 20Stamps postage stamps, and the minimum order is one sheet.

  • Q: What images can be used for 20Stamps?

    A: Please click here for the image guidelines estabilished by USPS.

  • Q: What size is 20Stamps postage?

    A: Your picture, logo or graphic will be printed so that it will measure 1 1/2" x 1 3/16". The total size of a 20Stamps postage stamp is 1 7/16" x 2 1/4".

  • Q: How long does it take to receive my order?

    A: When ordering with 20Stamps, you may choose from three shipment classes: Standard, Priority, and One-Day. Expected waiting time: 3-8 business days for Standard, 2-5 business days for Priority, 1-3 days for One-Day. See more details here.

  • Q: What is your cancellation/return policy?

    A: Your satisfaction is our top priority. If your see defective or damaged stamp(s) caused by shipment, we will issue you a full refund. If you wish to return custom postage for any other reason, 10% cancellation fee will be charged on the total cost of your order. All item(s) should be returned in order for you to receive the refund. Shipping cost is not refundable. Custom cards cannot be returned.

  • Q: Can I use the stamps for international mailing?

    A: No, at this time the USPS does not allow any custom stamps to be used for international mailing.

  • Still have questions? We would be happy to assist you with any question you might have. Shoot us an email anytime at support@20stamps.com.